Agency performance hub
A clear view of agency performance, spend, risks, and next actions.
Active agency spend
$38,100
Per month, active partners
Total recurring expenses
$40,710
Normalized monthly
Agencies at risk
2
At risk or recommended pause
Check-ins awaiting review
2
Submitted, not yet approved
Average portfolio score
65/100
Scored agencies only
Needs attention
Items that need a decision or a nudge this week.
Overdue check-ins
1Kestrel Growth Lab
July 2026 · due 2026-08-05
Off-track KPIs
5Kestrel Growth Lab — Checkout conversion
Target 4.1% · actual 3.2%
Kestrel Growth Lab — Tests shipped / month
Target 6 · actual 2
Meridian 3PL — Order accuracy
Target 99.5% · actual 97.1%
Meridian 3PL — On-time dispatch
Target 98% · actual 91%
Meridian 3PL — Damage rate
Target < 0.4% · actual 1.1%
Expiring contracts
3Kestrel Growth Lab
Renews 2026-09-15
Meridian 3PL
Renews 2026-09-01
Atlas Analytics
Renews 2026-08-31
Unresolved blockers
7No replacement strategist assigned
Kestrel Growth Lab · raised 2026-07-08
Analytics access expired
Kestrel Growth Lab · raised 2026-07-22
Awaiting product input for Q4 calendar
Quill & Cove · raised 2026-08-05
Peak-season capacity unconfirmed
Meridian 3PL · raised 2026-07-15
Root-cause report for mis-ships still outstanding
Meridian 3PL · raised 2026-08-06
Renewal terms not yet received
Atlas Analytics · raised 2026-08-01
Named delivery team not disclosed
Vantage Performance · raised 2026-08-07
Agency performance
View all agencies| Agency | Service | Status | Monthly cost | Score | Check-in | Risk | Next action |
|---|---|---|---|---|---|---|---|
| Northbeam Media | PPC | Active | $6,800 | 82/100 | Approved | Low risk | Review Q3 budget uplift |
| Kestrel Growth Lab | CRO | At Risk | $4,200 | 54/100 | Overdue | High risk | Escalate missed check-in, prepare improvement plan |
| Quill & Cove | Content | Active | $3,100 | 76/100 | Awaiting review | Medium risk | Review August submission |
| Harbor Support Co. | Customer support | Active | $9,400 | 88/100 | Approved | Low risk | Plan holiday season staffing |
| Meridian 3PL | 3PL | Recommended Pause | $12,750 | 47/100 | Needs clarification | Critical risk | Record pause decision this week |
| Atlas Analytics | Software / vendor | Active | $1,850 | 71/100 | Awaiting agency | Medium risk | Chase August usage summary |
| Brightloop Studio | Content | Prospect | $2,600 | — | Awaiting agency | Low risk | Send intake questionnaire |
| Vantage Performance | PPC | Screening | $5,400 | — | Awaiting agency | Medium risk | Reference calls scheduled 18 Aug |
| Orchard CX | CRO | Paused | $0 | 62/100 | Approved | Low risk | Revisit in October |
| Linden Fulfilment | 3PL | Terminated | $0 | 38/100 | Approved | Low risk | Archive contract documents |
Upcoming dates
Renewals, reviews, and deadlines.
Atlas Analytics renewal
Renewal · 31 Aug 2026 · Annual contract auto-renews
Meridian 3PL decision deadline
Decision · 1 Sep 2026 · Pause must be confirmed before notice window closes
Kestrel Growth Lab renewal
Renewal · 15 Sep 2026 · 60-day notice window is open
August check-ins due
Check-in · 5 Sep 2026 · All active agencies
Vantage Performance reference calls
Review · 18 Aug 2026 · Screening stage
Recent activity
The last few changes in the hub.
Check-in submitted
Quill & Cove — July 2026 · Today, 09:12
Decision recorded
Meridian 3PL moved to recommended pause · Yesterday, 16:40
Blocker raised
Atlas Analytics renewal terms not received · Mon, 11:05
Check-in overdue
Kestrel Growth Lab — July 2026 · Sat, 08:00
Agency added
Brightloop Studio added as a prospect · Last week